Privacy Policy

Effective Date: 2025

This Privacy Policy describes how Shape Up, LLC, DBA Inspired Body Lab ("Company," "We," "Our") collects, uses, and safeguards your personal information when you visit or interact with our website, https://inspiredbodylab.com ("Website"). Please read this document carefully.

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Website.

1. Defined Terms

Certain terms in this document have specific meanings:

Company refers to Shape Up, LLC, DBA Inspired Body Lab.

Website refers to https://inspiredbodylab.com.

Privacy Officer refers to Jill Robertson, who can be contacted for privacy-related inquiries at [email protected].

2. Information We Collect

We collect and process the following categories of personal information:

A. Contact Information

Name, mailing address, phone number, email address, and, if provided, your social media information.Purpose: To communicate with you, process orders, and send promotional items (e.g., stickers).

B. Financial Information

Billing address and payment information when you make a purchase on our Website.Payment information is processed through third-party providers, such as Stripe, PayPal, or Square. Please review their privacy policies for more details.

C. Profile Information

Information you provide through contact forms or purchase history to create a user profile.Purpose: To manage your access to digital products, improve user experience, and provide relevant support.

D. Analytics Data

Data collected through session analytics tools, such as pages visited, time spent, navigation patterns, IP address, and browser specifications.Purpose: To optimize our Website, improve content accessibility, and analyze the effectiveness of advertising campaigns.

E. Cookies and Pixels

Cookies: Small files stored on your browser to remember user preferences, autofill forms, and enable functionality.

Pixels: Transparent image files that track user interactions, such as clicking on an email link or ad.

Purpose: To enhance website functionality and deliver targeted advertising.You may adjust your browser settings to reject cookies or tracking technologies, but some Website features may not function properly.

3. How We Use Your Information

We use your information to:

Fulfill orders and provide customer support.

Communicate with you, including sending promotional emails and updates about our services.

Improve the Website’s functionality, security, and user experience.

Comply with legal obligations and enforce our agreements.

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information. These include:

Using secure servers and encrypted connections for data transmission.Partnering with reputable third-party payment processors who comply with the Payment Card Industry Data Security Standard (PCI DSS).

Despite our efforts, no method of transmission over the internet is 100% secure. We encourage you to take precautions, such as using strong passwords and securing your devices.

5. Information Retention

Contact Information: Retained as long as necessary for the purposes outlined in this policy or as required by law.

Financial Information: Not stored by us; handled directly by our third-party payment processors.

Profile Information: Retained as long as necessary to provide services or until you request deletion.

To request deletion of your personal information, contact the Privacy Officer listed at the end of this policy.

6. Email Marketing

We respect your privacy and will not sell or share your email address for compensation.

However, we may:

Send promotional content, updates, or resources if you opt in.

Partner with third parties for educational or product collaborations, which may involve sharing your information with those partners.

You can unsubscribe from promotional emails by following the link in each email. If you continue receiving emails after unsubscribing, contact our Privacy Officer for resolution.

7. Disclosure of Your Information

We will disclose personal information only:

To provide services or fulfill orders (e.g., sharing your address with shipping companies).

To comply with legal obligations or enforce agreements.

To reputable third-party vendors who process data on our behalf.

Our third-party vendors include:

Analytics Providers: None currently in use.

Payment Processors: Stripe, PayPal, and Square.

8. Children's Privacy

We do not knowingly collect personal information from individuals under the age of 16. If you are under 18, you may use the Website only with the permission and supervision of a parent or guardian.

If you believe we have collected information from a minor, please contact the Privacy Officer to request its deletion.

9. Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies before providing your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Effective Date." We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, please contact our Privacy Officer:

Privacy Officer: Jill Robertson

Email: [email protected]